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Product - Process Benchmark Data

  • A requirement of QS 9000 para. 4.1

  • Provides inputs to establish performance targets

  • Must address key process(es)

  • Must be measurable

  • Methods for successful benchmarking:

    Identify appropriate benchmark(s)

    Find reason for gap between your status and benchmark
    Develop a plan for closing gap, meeting or exceeding benchmark

    Communicating Knowledge

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