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Customer Satisfaction
Product or service must perform in customer’s environment
Supplier must participate
Supplier and customer must be partners
Reference QS 9000 Element 4.1.6
APQP
Forum Discussions
The. Deming PDCA Cycle
QMS Implementation
FMEA Information
APQP Information
Auditing Information
8-D Problem Solving
Statistics
Error Proofing (Poka Yoke)
Brainstorming
Identifying Waste
Pull Systems
Lead Time Reduction
Planned Maintenance
Quick Setup
Discovering Change
Process Capability - Cp vs. Cpk
Histogram. Animation
Process Loop Animation
Taguchi Loss Function
Fishbone / Cause and Effects Animation
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