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Slide 238 of 241

Delivery and Service

  • Continues the supplier - customer partnership in problem solving and continuous improvement

  • Replacement parts and services are important

  • Leads to possible price reduction from:

    Inventory cost reduction

    Process cost reduction
    Cost of quality reduction
    Reference QS 9000 Element 4.15

    Communicating Knowledge

    APQP Forum Discussions


       

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