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Basic Types of Audits
Internal (First Party, Self)
This type includes audits by your company employees, consultants and contractors.
This is where: 1. Customer employee(s) audit your company or where 2. Your employee(s) audit a company which supplies your company with a product or service.
Third Party - Registrar
A customer wants an audit of your company but wants your company to pay for it.
This type of audit is described as independent. In QS-9000 (now IATF 16949) this is not really the case.
ISO 19011 - Quality and Environmental Management Systems Auditing
The. Deming PDCA Cycle
8-D Problem Solving
Error Proofing (Poka Yoke)
Lead Time Reduction
Process Capability - Cp vs. Cpk
Process Loop Animation
Taguchi Loss Function
Fishbone / Cause and Effects Animation