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Slide 17 of 200

Notes:

Definitions: What

  • Quality System: The organizational structure, responsibilities, procedures, processes and resources for implementing quality management.

  • Observation: A statement of fact made during an audit and substantiated by objective evidence.

  • Objective Evidence: Qualitative or quantitative information, records or statements of fact pertaining to the quality of an item or service or to the existence and implementation of a quality system element, which is based on observation, measurement or test and which can be verified.

  • Nonconformity: The nonfulfillment of specified requirements.

    ISO 19011 - Quality and Environmental Management Systems Auditing Forum Discussions


       

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