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Basic Audit Focus?
Desk Audit: Are your systems compliant with the standard(s) (such as ISO/QS-9000) you are auditing against?
Desk Audit: Do your systems address customer requirements? Federal, state and local requirements?
Floor (Process) Audit: Do employees know what procedures affect them? Are employees following procedures?
ISO 19011 - Quality and Environmental Management Systems Auditing
The. Deming PDCA Cycle
8-D Problem Solving
Error Proofing (Poka Yoke)
Lead Time Reduction
Process Capability - Cp vs. Cpk
Process Loop Animation
Taguchi Loss Function
Fishbone / Cause and Effects Animation