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Slide 66 of 200

A Quality Management System?

From ISO 9000:2000

  • 3.1.1: Quality: Degree to which a set of inherent characteristics (3.5.1) fulfils requirements (3.1.2)

  • 3.1.2: Requirements: Need or expectation that is stated, generally implied or obligatory.

  • 3.2.2: Management System: System (3.2.1) to establish policy and objectives and to achieve those objectives.

  • 3.2.3: Quality Management System: Management system (3.2.2) to direct and control and organization (3.3.1) with regard to quality (3.1.1)

  • 3.3.1: Organization: Group of people and facilities with an arrangement of responsibilities, authorities and relationships.

  • 3.5.1: Characteristics: Distinguishing features

    ISO 19011 - Quality and Environmental Management Systems Auditing Forum Discussions


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