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Significant and Critical Processes
Are processes by which the mission-essential work of the organization is accomplished.
Contribute directly to meeting the needs and requirements of customers.
Can be traced from output (to external customer) back to input (to the organization).
A stage within a significant process.
One that is deemed as most important for control and improvement.
ISO 19011 - Quality and Environmental Management Systems Auditing
The. Deming PDCA Cycle
8-D Problem Solving
Error Proofing (Poka Yoke)
Lead Time Reduction
Process Capability - Cp vs. Cpk
Process Loop Animation
Taguchi Loss Function
Fishbone / Cause and Effects Animation