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Slide 143 of 200

Other Interpretations

MAJOR NONCONFORMITY

From KPMG:

  • A nonconformance which is of a serious nature.:

  • May be a long-standing minor nonconformance from previous assessments, or a collection of similar minor nonconformances indicating a widespread problem;

  • Established as detrimental to quality delivered to customers; or

  • A failure or significant deficiency in a significant part of the quality system governed by applicable standards.

  • From LRQA:

  • LRQA calls a 'major' finding a HOLD POINT. They discourage talk about 'major' and 'minor' nonconformances.

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