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Slide 156 of 200

Good Auditing Practices

  • Ask the right person!

  • Speak clearly and simply. Use local language.

  • Look at the person - in the eyes!

  • Rephrase your question if the auditee doesn t seem to know what you re asking.

  • Don t talk down to anyone.

  • Smile and be relaxed. We re all friends!

  • Be unemotional and impartial.

  • Don t get excited or fix blame .