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Interview the Right People
Talk to the right people. Don t ask the inspection folks how receiving does their job.
These are the people who should know.
Those Being Supplied By the Process
You can ask those down stream about their supplier .
ISO 19011 - Quality and Environmental Management Systems Auditing
The. Deming PDCA Cycle
8-D Problem Solving
Error Proofing (Poka Yoke)
Lead Time Reduction
Process Capability - Cp vs. Cpk
Process Loop Animation
Taguchi Loss Function
Fishbone / Cause and Effects Animation