Significant and Critical Processes
Significant Processes
Are processes by which the mission-essential work of the organization is accomplished.
Contribute directly to meeting the needs and requirements of customers.
Can be traced from output (to external customer) back to input (to the organization).
Critical Processes
A stage within a significant process.
One that is deemed as most important for control and improvement.
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ISO 19011 - Quality and Environmental Management Systems Auditing
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