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Other Interpretations

OBSERVATION

  • An observation is essentially an OPINION. Read this thread (https://elsmar.com/level2/m-vs-m.html) for some thoughts on what an observation is -- If you've never heard of a LOOK ( I hadn't), it's also discussed in the thread. This thread also has some oblique references. When I see an auditor write up an 'Observation' I ask myself this: "Is this person qualified through experience, etc. to be offering what is no more than their advice to me on my business and/or process(es)?" Double check with your registrar -- Ask what their expectations are when (if) they write up an Observation. Some say you can ignore it while others expect the Observation to be addressed in some manner. I have heard a registrar tell the client that they expected the observation to be addressed and action implemented by the next visit!

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    Notes:

    ISO 19011 - Quality and Environmental Management Systems Auditing Forum Discussions


       

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