A controlled document is a document which, if changed, effects some part of the process or product. These can be procedures , process documents, product or part drawings (prints) or other similar documents. Forms are typically controlled documents.
Typically there will be one or more list(s) of master documents.
If a controlled document is changed, a record of the change has to be made. This means there must be a History of All Changes.
If a document is changed, people who use it must know about the change. This means there has to be a distribution list or other effective way to let everyone who uses it know the document has changed (read Communicate the changes).
Every employee must know how to check to see if documentation they are using is the most current version.
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This is something everyone should know with respect to documentation they are responsible for.
Everyone MUST understand the basics of what controlled documents are all about.
Everyone should have a basic understanding of what they have to do to effect a change in a document.
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