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Auditing and Being Audited
Slide 17,  Rendered: 2/13/04
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Definitions: “What”
∞Quality System: The organizational structure, responsibilities, procedures, processes and resources for implementing quality management.
∞Observation: A statement of fact made during an audit and substantiated by objective evidence.
∞Objective Evidence: Qualitative or quantitative information, records or statements of fact pertaining to the quality of an item or service or to the existence and implementation of a quality system element, which is based on observation, measurement or test and which can be verified.
∞Nonconformity: The nonfulfillment of specified requirements.
Also see Master_Glossary.xls in the Guide package. It is a list of approximately 100 common definitions.