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Auditing and Being Audited
Slide 52,  Rendered: 2/13/04
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Product Audit
∞A product audit is an assessment of the final product or service and its fitness for use evaluated against the intent of the purpose of the product or service. I.e.: Does it meet requirements?
∞May be performed by:
•One of your customers.
FAlso see 7.4.3 in ISO 9001:2000, and 4.6.4 in QS-9000.
•Internally as a Dock Audit (QS-9000 requirement).
•Internally as Final Inspection.
∞External product audits are typically oriented to a specific customer.
∞In military manufacturing this used to be called Source Inspection.
Technically there are internal and external product audits. External audits are not normally described as audits, but they can be called audits. Especially in service companies.

Examples include:
°Door to door surveys
°Product mail response forms
°Telephone surveys
°Location surveys (grocery stores, shopping malls, etc.)