© 2003 The Elsmar
Cove!
Revision Pre-K (Beta B)
Elsmar.com (513) 777-3394
Auditing and Being
Audited
Slide 74,
Rendered: 2/13/04
Elsmar.com
Account
Management
Sales /
Marketing
Order
Receipt
Order to
MFG.
Procure
Material
Build
Product
Ship
Product
Bill
Customer
Collect
Money
Mrkting Process
Sales Process
Quote Process
Credit Approval
Order Review
Gen. Doc.
Acknowl. Order
Notify Mfg.
Verify Inputs
Plan the Job
Release for Purch 7
Mfg.
Review Reqmts
Make vs. Buy
Select Supplier
Issue RFQ
Place Orders
Eval. Incoming Matls
Material Dispo.
Autorize Supp. pay
Review Doc. Pack.
Kit Materials
Set up Equip.
Mfg. per Route Card
Package
Send to Finish goods
Confirm Date
Create Pack. Docs.
Create / Dist Invoice
Sched. Carrier
Generate Ship. Docs.
Pass to shipper
File Paperwork
Mail Invoice
Receive Payments
Resolve Disputes
Management
Processes
Results / Forecasts
Business Plan
Mgmnt Mtgs.
Design
Engineering
Quality
Systems
Internal Audits
Procedures &
Standards
Supplier
Approval
Document
Control
Control of Test
Equipment
Data Security
Training
Personnel
Processes
Customer
Complaints
Facilities
Processes
Corrective
Action
Customer
Services
Material
Stocking
Financial
Processes
Preventative
Maintenance
Support Processes
Typical Operations Flowchart