∞This is not meant to scare anyone. It is meant to ensure
that you understand to each registrar and each
auditor is setting their own interpretation
of the new ISO 9001 is about.
∞Some, like the last one I experienced, would better be
called a business consulting visit than an
audit. It was an analysis of what the company was
doing and questioning whether their systems make sense. As with the quote process example, it was not so
much does your system meet the requirements, it
was more along the lines of whether the
auditor agreed it was the best way to be doing something. The lead auditor was an ex-DCAS and his
approach to the audit was evident.
∞The second auditor was more traditional, if you will.
Followed a check list and the main interest was
whether they were meeting the requirements.
Secondary focus was continuous improvement.