Creating a Process Flow Chart

5. Look for areas for improvement

• Is the process standardized, or are the people doing the work in different ways?

• Are steps repeated or out of sequence?

• Are there steps that do not ad value to the output?

• Are there steps where errors occur frequently?

• Are there rework loops?

6. Identify the sequence and the steps taken to carry out the process.

7. Construct the process flow chart either from left to right or from top to bottom, using the standard symbols and connecting the steps with arrows.

8. Analyze the results.

• Where are the rework loops?

• Are there process steps that don�t add value to the output?

• Where are the differences between the current and the desired situation?

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