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Old 8th August 2006, 11:21 AM
ralphsulser's Avatar

Total Posts: 1,573
Re: Personnel Not Following Procedures - How do you write up an audit finding?

In Reply to Parent Post by Cari Spears

I disagree.

Write up a nonconformance to your internal procedure. Then everyone will be forced to look at the procedure and either revise it or delete it - or they may decide to address the reason personnel aren't following it.

Either way - if people aren't following established procedures - the people in charge need to determine why.
I agree with Cari, ....5 whys

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