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Old 18th March 1999, 01:48 AM
Marc's Avatar

Total Posts: 26,672
I think most of the 'disagreement' here is in how we interpret some words like REACTIVE. I called Corrective Action REACTIVE. One can also say that what one does in response to findings from analyzing data is REACTING to the data - and to some degree I agree. But I tend to want to use the word ACTING on data rather than REACTING to data.

I particularly liked:
I understand the fundamental tool for corrective action is cause analysis. In order to remove causes it is necessary to change the process. The changes should prevent falures to happen again in the future. Corrective action is triggered by an event in the operation of a process, but it causes us to review process and product design.

In preventive action, we are dealing with things that didn't happen yet. The fundamental tools are PDPC (process decision program chart) and FMEA. Thus preventive action is triggered while the product and/or process are in their design phase.
Citing the tools provides a clarifying look at what we're dealing with.

I use the word PREDICTIVE with PREVENTATIVE as that's how I learned it. You PREDICT possible problems and their causes.

I have a problem to some degree with the relationship of Continuous Improvement and Preventive Action because they are so closely related. I guess what I mean to say is I believe these confuse folks as well. I see Preventive Action as one of a sub-set of things you to for Continuous Improvement.

If I start a thread on Continuous Improvement (or revive an old one...), will anyone come? (If a tree fall in a forest, does....?"

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