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Old 24th February 2007, 11:39 AM
QCAce's Avatar

Total Posts: 189
Re: What is the difference between a 7D format and an 8D format?

I personally prefer and use a 4 step process:
1-problem description
2-assignment and tracking date
3-root cause and corrective action

Of course, I'm not in a company where 8D is a customer requirement. I'm not opposed to 8D. More important I think is the requirements we use to define when a corrective action should be written: significant or repeated events and it is based on facts and data.

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