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Old 23rd January 2014, 10:02 PM
AndyN's Avatar

Total Posts: 9,129
Let Me Help You Re: What to do when Employees are not following instructions

I've yet to encounter a situation where what an engineer writes can be followed...

It not a case of employees not following instructions, or training or anything like that. It's a basic flaw in having engineers create instructions because "they understood it when they wrote it"! Even as recently as 2013, my son spent a considerable amount of time, completely reworking instructions which he'd been given by an engineer who'd never assembled the product, no pictures, no (production) logic to the sequence, or identification of critical (to assembly) steps etc and so on. Needless to say, there were pages and pages of writing.

My son, once again, proved that if you give the task to someone who knows what they're doing, the instruction gets written a lot closer to what an employee can follow. His (experienced) assembly operator has no trouble doing the (new to him) job and congratulated him on his work with rewriting the instructions and training on how to do the job. Not bad for a 23 year old, with no degree!

Added in edit: Unsurprisingly, there was also a considerable reduction in the quantity of pages too!

Last edited by AndyN; 25th January 2014 at 09:20 PM.
Thank You to AndyN for your informative Post and/or Attachment!

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