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Old 1st May 2017, 04:07 PM
John Broomfield's Avatar
John Broomfield

Total Posts: 2,543
Lightbulb Re: ISO 9001:2015 Sec 9.3.2 IATF - Process Performance and Conformity of Prod

In Reply to Parent Post by QSAGUY View Post

I'm wondering if anyone else has looked at this but does anyone know if

ISO 9001:2015 Sec 9.3.2. c) 3) process performance and conformity of products and services


IATF Sec b) measures of process effectiveness;

mean the same thing?
Not quite.

A process is effective if it fulfills its objectives.

Process performance also considers efficiency. An effective process may be inefficient (uncompetitive) and in need of improvement along with its objectives.

Conformity of services and products speaks for itself until we benchmark our services and products. We may then find they conform to uncompetitive acceptance criteria. Again, improvement of the service or product and its realization processes (spec) may be required.
Thanks to John Broomfield for your informative Post and/or Attachment!

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