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Old 2nd May 2017, 12:10 AM
AMIT BALLAL

 
 
Total Posts: 250
Look! Re: ISO 9001:2015 Sec 9.3.2 IATF 9.3.2.1 - Process Performance and Conformity of Prod

Quote:
In Reply to Parent Post by QSAGUY View Post

I'm wondering if anyone else has looked at this but does anyone know if

ISO 9001:2015 Sec 9.3.2. c) 3) process performance and conformity of products and services

and

IATF 9.3.2.1 Sec b) measures of process effectiveness;

mean the same thing?

Process performance is similar to process effectiveness and efficiency. Whereas conformity of product and services will relate to generally no. of warranty claims, customer complaints, customer suggestions, etc.

I hope this helps!


Thanks,
Amit
Thanks to AMIT BALLAL for your informative Post and/or Attachment!

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