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Old 15th May 2017, 11:38 AM
hogheavenfarm's Avatar

Total Posts: 590
Re: Human Error vs Technique Root Cause (Categories)

While categorizing root cause issues is a great tool, I would be concerned that you are 'forcing' a root cause in many cases. The idea is for a open solution, and trying to fit it into a category slot limits those solutions. As for your example, just because the tool slipped does not mean 'human error', for instance, could a "locator" device or jig be used to prevent slipping? I am sure some type of template could eliminate this condition, and as such it seems you may have a process issue or technique concern. For example, it should not be possible to mispunch this, and you are relying on human technique to prevent it, which is not always perfect.
Thank You to hogheavenfarm for your informative Post and/or Attachment!

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