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Old 12th July 2017, 08:19 AM
Sherry Gill

 
 
Total Posts: 8
Re: Supplier Monitoring - Meeting the requirements of TS 16949 Clause 7.4.3.2

My understanding of customer disruption, based on our CB auditors' interpretation, is an interruption of my customer's operation or my customer's inability to meet his/her own delivery schedule due to my external provider's quality or on-time delivery failure.

I was asked if this also applies to our failures as they affect our customer's operation due to our own internal quality or on-time delivery issues. While this would seem to be logical, what is the answer?

As I prepare to retire, I want to leave this organization with a clear understanding of CDs.

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