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Old 20th January 2018, 11:29 AM

Total Posts: 48
Re: ISO 9001 Cl. 4.1 and 4.2 - What does monitoring and review mean?

In Reply to Parent Post by qualprod View Post

Thanks Somashekar

Could you verify this example?
In context: Client
Monitoring = a review by sales process, that client is still an important part?
how= checking clients place purchase orders.
Review= to check if the monitoring gives me the information I need, eg. monthly sales,?

Interested parties:

reason to include = provide raw material
expectation= payments on time
Monitoring on my side= follow-up of purchase orders, paying them on time.
Review = To check if in these monitoring I confirm they provide raw material with our requirements, that I comply with them paying on time?

Im still somewhat confused.

Could you do a comment in my examples?

Is not so clear what to check in monitoring and reviewing.

During management review, management reviews all of the info collected from the interested parties input, then if something isn't working out you correct and improve the system. The stuff you need to review during management review is listed in the management review section 9.3. make a management review form with all of this info, go over it during management review, and your golden. You have a record of it and the auditor will be happy. And you have proof of management involvement.

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Thanks to Joeem for your informative Post and/or Attachment!

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