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Old 9th March 2018, 01:55 AM
John Broomfield's Avatar
John Broomfield

 
 
Total Posts: 2,605
Yin Yang Re: Applicability of ISO 9001:2015 Section 8.5 - Engineering company

Quote:
In Reply to Parent Post by Sidney Vianna View Post

As John said, 8.5 is about service provision, if you are not a manufacturer. 8.5 can never be deemed non applicable, unless the organization does not have a deliverable, tangible or otherwise; and, without a deliverable, they don't exist.
Sidney,

In my experience all organizations provide a service and some include products with their service.

This includes those organizations that provide manufacturing services.

Organizations that take their service seriously can differentiate themselves especially in a tough market where price seems to count for everything.

This can seem a bit extreme where organizations are used to excluding their service design processes from certification.

John

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