Auditor issued a non-conformance stating, the process to communicate to external providers its requirements for the processes, products, and services to be provided including the identification of relevant technical data is not effective.
In this instance; purchase orders sent to the supplier did not have a configuration (Rev) level to be provided, however, drawings used in Receiving Inspection activities contain product configuration level.
As a business, we purchase exactly what the customer requests, and very rarely is a revision required. While we originally stated that the revision requirement would be removed in RI, the Auditor stated this is in relation to purchase orders, not RI.
We're stuck - we don't have to request revisions if there is no requirement (most items are COTS), and purchasing is toying with the idea of a statement "to latest mfg spec revision".
Can this even be done?
In this instance; purchase orders sent to the supplier did not have a configuration (Rev) level to be provided, however, drawings used in Receiving Inspection activities contain product configuration level.
As a business, we purchase exactly what the customer requests, and very rarely is a revision required. While we originally stated that the revision requirement would be removed in RI, the Auditor stated this is in relation to purchase orders, not RI.
We're stuck - we don't have to request revisions if there is no requirement (most items are COTS), and purchasing is toying with the idea of a statement "to latest mfg spec revision".
Can this even be done?