We order our raw material from our distributor. The distributor sends us mill certs from the mill that supplied them the raw material. The mill cert states that the mill has sold the raw material to the distributor.
The distributor sends us a packing slip (along with the mill certs). So far, we have been throwing the packing slip away, so there is no documented link between us and the distributor.
I've always found this questionable because we have no documented evidence of the chain of events and now customers are starting to ask us about it too.
How can I explain to coworkers that this link is important?
The distributor sends us a packing slip (along with the mill certs). So far, we have been throwing the packing slip away, so there is no documented link between us and the distributor.
I've always found this questionable because we have no documented evidence of the chain of events and now customers are starting to ask us about it too.
How can I explain to coworkers that this link is important?
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