QualityStandardsGirl
Starting to get Involved
So we just went through our upgrade audit for AS9120B and the auditor gave us a finding on 8.2.3.1 Review of the Requirements for Products and Services stating "The organization has not fully conducted reviews before committing to supply products and services to the customer. There is no record of the reviews and acceptance of requirements."
She said that the best way to provide objective evidence for the record of the review and acceptance of requirements is to have the salesperson check off the requirements on the purchase order prior to scanning it into our system. This would work but not all of our salespeople have scanners to be able to do this as some of them are off site.
I am just trying to find out how other AS9100 or AS9120 companies handle showing objective evidence of the review of customer requirements. Thanks
She said that the best way to provide objective evidence for the record of the review and acceptance of requirements is to have the salesperson check off the requirements on the purchase order prior to scanning it into our system. This would work but not all of our salespeople have scanners to be able to do this as some of them are off site.
I am just trying to find out how other AS9100 or AS9120 companies handle showing objective evidence of the review of customer requirements. Thanks