Our auditor(s) the past two years have really harped on how do we manage product obsolescence.
Last year, I didn't have an answer, so they wrote that up as part of our Prevention of Counterfeit system. They encouraged me to join Gidep, and to beef up our Counterfeit Prevention system, which we did.
This year, the asked me how we manage obsolescence. I told them we have joined GIDEP and it is covered in there. One auditor looked at me like I was crazy, and said "No, it isn't". I said, "look in Gidep under DMSMS - Diminishing Manufacturing Sources and Material Shortages". THen she said, "well, it doesn't cover everything!" After that, she let the topic drop, so I'm not sure if she was satisfied or not!
My question is, what do you guys do with regard to Product Obsolescence Management?
Last year, I didn't have an answer, so they wrote that up as part of our Prevention of Counterfeit system. They encouraged me to join Gidep, and to beef up our Counterfeit Prevention system, which we did.
This year, the asked me how we manage obsolescence. I told them we have joined GIDEP and it is covered in there. One auditor looked at me like I was crazy, and said "No, it isn't". I said, "look in Gidep under DMSMS - Diminishing Manufacturing Sources and Material Shortages". THen she said, "well, it doesn't cover everything!" After that, she let the topic drop, so I'm not sure if she was satisfied or not!
My question is, what do you guys do with regard to Product Obsolescence Management?