M
Mor628
Hi everyone,
We sell a range Foley catheters to our customers in Australia. Some of our customers ask specifically only for spigots which is an accessory to the Foley catheter. They only want to buy the spigot on its own. This is a class 1s device.
In our CE, the scope only states Foley catheter without the word ''accessories'' or ''spigots'', but it covers the entire set (Foley catheter + accessories).
As such, our customer has had trouble registering the spigot with TGA.
What can I do to help this situation, aside from adding the word accessories to our cert during the next certification?
We sell a range Foley catheters to our customers in Australia. Some of our customers ask specifically only for spigots which is an accessory to the Foley catheter. They only want to buy the spigot on its own. This is a class 1s device.
In our CE, the scope only states Foley catheter without the word ''accessories'' or ''spigots'', but it covers the entire set (Foley catheter + accessories).
As such, our customer has had trouble registering the spigot with TGA.
What can I do to help this situation, aside from adding the word accessories to our cert during the next certification?