I need to know if there's any noticeable difference between 'output' and 'outcome' and also if they differ to an appreciable extent, which one needs to be focused over the other. The issue surfaced during setting of employees' annual KRA.
Your valuable inputs are highly appreciated.
It may be depend on the field of application, however, my own thoughts are as follows:
Output - Items that are a consequence of a process or activity
Outcome - Specifically-looked for results that are generated from a process or activity
Being in healthcare, if we have a client that a bad wound/cut in their leg the output could include dirty bandages, client records, etc. The outcome is the progression of improvement on the wound or cut.
That being said, I can see how others would interpret the two words to mean the same.
What is KRA, by the way?