R
rickmcq
5.6.2 (c) says "process performance and product conformity". Would somebody give me their interpretation of "process performance"?
Thanks
Rick
Thanks
Rick
Hi Rick:
As you may know, in automotive-land "first time through" or FTT, aka first pass yield or FPY is a commonly used term. So you can use a similar performance metric on your core manufacturing process(es), for example. It's a measure of the ability of the product to pass QC etc first time, without reject (even if subsequently used)
An internal audit outcome is measure of process performance. Meeting quality objectives is a measure of process performance. Effectiveness of CAPA process is a measure of process performance ...5.6.2 (c) says "process performance and product conformity". Would somebody give me their interpretation of "process performance"?
Thanks
Rick
An internal audit outcome is measure of process performance. Meeting quality objectives is a measure of process performance. Effectiveness of CAPA process is a measure of process performance ...
In fact, all the review inputs in your management review that are not product performance are process performance.
The suitable methods for monitoring and, where applicable, measurement of the quality management system processes must help to demonstrate the ability of the processes to achieve planned results.Somashekar - I'm not sure I can agree with you on this one. My understanding is not that IA is a measurement, but an independent verification that the process performance was attained by following the process and its controls. The organization may be getting good performance from its processes - indicated by FTT - but it takes the IA to confirm that the process and its controls were being followed.
Monitoring, I can agree, but not "measurement", which was the premise of your comment earlier. People are often confused over monitoring vs measurement. We might measure the actual fuel in our car's tank, to give us an mpg/kpl figure, but we only monitor the gauge as we drive...
The periodic monitoring of a process gives the measure of that process performance. That is what exactly periodic internal audits outcome gives.Yes, I too have fallen into that trap before. We must be selective when we throw around words like "monitoring" and "measurement" to ensure they are interpreted in the correct context.
Brian