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Some Related Topic Tags
documents and documentation (general), work instructions (wi)
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  Post Number #25  
Old 14th March 2017, 04:10 PM
reunalla's Avatar
reunalla

 
 
Total Posts: 29
Re: Work Instruction for Writing a Work Instruction

Hallo!

I know this is an old tread but I am very frustrated and need to vent some of my anger ...sorry about it.

You know how I got here? By googling "how to write a work instruction". Because I needed ideas on a training material.

I work in a big automotive manufacturing plant as a QMS Engineer. Approximately 80 engineers work here.
I have f. training on the documentation system and minimum form and content requirements of the different document types, templates with instructions. And every day when auditing or when we are required to send out (updated)work/operational instructions to customers/suppliers I have the same issue: very bad instructions, sometimes even completely unusable ones...

Most of our engineers cannot or will not write a work instruction which makes sense e.g they put some bad pics in and 2 half sentences and the assembly line operators need to work from that. The one I saw today I could not even find out what product it was supposed to cover....so how should a guy know from it what to do during work?

So now I am writing a more detailed training material than I already have to what to put in a work instruction, how to make it more readable and usable. It is ridiculous, some of the process engineers cannot even draw a half decent process flow diagram or even list what process steps they have in their process so I am not surprised that they cannot even write an instruction for the workers.

So the opening of this topic is not a nonsense there are places that document is needed.

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  Post Number #26  
Old 14th March 2017, 04:32 PM
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Pancho

 
 
Total Posts: 835
Re: Work Instruction for Writing a Work Instruction

I believe I found these guidelines somewhere here in The Cove. They complement any WI about writing WIs.
Thanks to Pancho for your informative Post and/or Attachment!
  Post Number #27  
Old 14th March 2017, 05:12 PM
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Randy

 
 
Total Posts: 8,756
Re: Work Instruction for Writing a Work Instruction

A work instruction doesn't need to be any more complicated than this, because that's all it is...It's also a pretty good example of a process
Attached Thumbnails
Work Instruction for Writing a Work Instruction-directions_-jpg   Work Instruction for Writing a Work Instruction-kool-aid-front-jpg  
Thanks to Randy for your informative Post and/or Attachment!
  Post Number #28  
Old 14th March 2017, 06:37 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
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Re: Work Instruction for Writing a Work Instruction

Quote:
In Reply to Parent Post by reunalla View Post

Because I needed ideas on a training material.
The IAQG SCMH website has guidance material on work instructions. See attached and I suggest you register at the website to see additional material
Attached Files: 1. Scan for viruses before opening, 2. Please report any 'bad' files by Reporting this post, 3. Use at your Own Risk.
File Type: pdf 3.8.2_Manufacturig_Work_Instructions_Overview_SEP_2015.pdf (710.6 KB, 252 views)
Thanks to Sidney Vianna for your informative Post and/or Attachment!
  Post Number #29  
Old 15th March 2017, 07:58 AM
Mike S.

 
 
Total Posts: 2,270
Re: Work Instruction for Writing a Work Instruction

Quote:
In Reply to Parent Post by Randy View Post

A work instruction doesn't need to be any more complicated than this, because that's all it is...It's also a pretty good example of a process
True, if your process is making a soft drink or other non-critical product for personal use.
Thanks to Mike S. for your informative Post and/or Attachment!
  Post Number #30  
Old 15th March 2017, 11:05 AM
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Randy

 
 
Total Posts: 8,756
Re: Work Instruction for Writing a Work Instruction

Quote:
In Reply to Parent Post by Mike S. View Post

True, if your process is making a soft drink or other non-critical product for personal use.
And that's a reason people have problems, inability to think out of the box and understand what an example is
  Post Number #31  
Old 16th March 2017, 07:54 AM
Mike S.

 
 
Total Posts: 2,270
Re: Work Instruction for Writing a Work Instruction

Sometimes the answer is IN the box. Sometimes the example given isn't right for the situation.

Yes, people probably overcomplicate more often than they oversimplify, but either is a problem.

Reunalla reported a problem with unreadable and unusable WIs in an automotive assembly plant. He may need something more illuminating than "put the crossmember on the frame and tighten the bolts to 120 ft-lbs. Don't install it in the wrong spot."
  Post Number #32  
Old 16th March 2017, 12:32 PM
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Stijloor

 
 
Total Posts: 15,334
Re: Work Instruction for Writing a Work Instruction

Quote:
In Reply to Parent Post by Randy View Post

A work instruction doesn't need to be any more complicated than this, because that's all it is...It's also a pretty good example of a process
Was this included in a Lead Auditor course manual?
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