TheMightyWife
Involved In Discussions
Hi all
I have a question/problem...
The company I recently joined moved to new offices (B) in 2013 (5 years ago).
I just found out that not only they still place products on the market with their old address (A) printed on the packaging but also have some products purchased by 'sister' companies with the address (C) prior to the one they moved from in 2013!
We are paying to redirect the post from the address A to current address B but old address C doesn't have a re-direction in place.
I have researched this topic and can't find any guidance on how to manage address change on product labelling (class IIa and class I) and how long do we have before stock with old address is depleted and sold to end user? It has been 5 years and old stock is still available to buy. Are there any penalties for selling products with old address on? What are the timelines?Printed telephone numbers remain the same for all addresses.
HELP please and
Just to add more info.
I know it is a non-compliance because the address is incorrect.
To top it all off we have new artwork in place with correct address printed, it just hasn't been communicated and managed properly, I honestly couldn't believe when I discovered this.
I have a question/problem...
The company I recently joined moved to new offices (B) in 2013 (5 years ago).
I just found out that not only they still place products on the market with their old address (A) printed on the packaging but also have some products purchased by 'sister' companies with the address (C) prior to the one they moved from in 2013!
We are paying to redirect the post from the address A to current address B but old address C doesn't have a re-direction in place.
I have researched this topic and can't find any guidance on how to manage address change on product labelling (class IIa and class I) and how long do we have before stock with old address is depleted and sold to end user? It has been 5 years and old stock is still available to buy. Are there any penalties for selling products with old address on? What are the timelines?Printed telephone numbers remain the same for all addresses.
HELP please and
Just to add more info.
I know it is a non-compliance because the address is incorrect.
To top it all off we have new artwork in place with correct address printed, it just hasn't been communicated and managed properly, I honestly couldn't believe when I discovered this.
Last edited: