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National and International Business System Standards
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IT (Information Technology) Service Management
IEC 20000 is the first international standard for IT Service Management. It is based on, and intended to supersede, BS 15000.
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New Forum - ISO/IEC 20000 - 7 June 2010
Marc
Jun 7, 2010
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12K
Jun 7, 2010
Marc
Discussions
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ISO 20000 Sample Procedures and Formats
PE-2011
Jul 18, 2011
2
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11
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16K
Mar 4, 2024
cnswami
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Template for Document Control register
Estervr123
Sep 6, 2023
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2
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3K
Sep 26, 2023
FRA 2 FDA
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API to download customer data from their portal?
amiuda
Jun 8, 2023
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2K
Jun 8, 2023
amiuda
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Testing cloud-based backups
psp1234
Oct 28, 2020
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8
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3K
Jan 2, 2023
samalexander200002
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Which ISO certification is ideal for my IT company?
william72123
Jan 12, 2015
2
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12
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7K
Sep 12, 2022
Funboi
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What are considered next generation ITSM tools?
Isoknows
Aug 28, 2016
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4K
Apr 20, 2022
jameson_lewis
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Disaster Recovery Test
Ed Panek
Jan 13, 2021
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6
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4K
Mar 23, 2022
Emmyd
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ISO/IEC 20000-6 Technical Areas
ladyorgana
Oct 28, 2021
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2
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2K
Feb 14, 2022
ladyorgana
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Forced ServiceNow validation - No change in our current user and functional requirements
srkn14
Aug 3, 2020
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4
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3K
Aug 4, 2020
srkn14
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Need resources / tutorials about OPS (Operation) for ISO
gauravkumar9
Mar 25, 2020
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4K
Mar 26, 2020
Cari Spears
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UID for DICOM objects
S.Rajesh
Jan 29, 2020
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2K
Jan 29, 2020
S.Rajesh
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Review the IT Disaster Recovery Planning Process
Csarat
Jun 10, 2016
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6K
Jul 24, 2019
Tagin
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ISO 20000 requirement about the Change Management Policy
rockib
Nov 10, 2018
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4K
Nov 12, 2018
John Broomfield
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Keylogging - HP had a keylogger in the keyboard driver
Boboy
Dec 10, 2017
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5K
Jul 23, 2018
Mark Meer
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The impact of IoT in ISO documentation
Boboy
Dec 14, 2017
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1
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7K
Dec 15, 2017
John Broomfield
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