K
kcoryell
We just finished our ISO9001 initial assessment audit. We came out with 10 minor non-conformances, but we were reccomended. Here is the problem that I had: My auditor on numerous ocassions would ask for lists (PM backlog list, Receiving interim deviation list, engineering change list,etc.). I would say we have no list, I can show you files with these records, She would say "you should have a list." This would go around and around, until I would hand her the standard and say,"show me the 'shall'." That is when she would back off and just say "well, it would just make things easier if you had a list." My biggest problem, was her interpretation of an internal audit, because of certain wording in the audit she would not accept the audit. She wanted to call it a Gap analysis. When I asked why she would not accept it and an auditor from her company had accepted it at our last audit. I was informed that just because one auditor bought off on it, does not mean that another audtor would have to do the same. So, I then asked how this could be, since they were representing the same company. "Did they not have a standard that they had to go by?" "Was there no continuity in there company?" "They want to hold us to a certain guideline and yet they cannot even hold themself to that guideline."
How much do you have take from a Registrar? I understand that they work for us, and we can fire them, but don't they actually have us over the barrel? If they do not pass us we can be in trouble with our customer. This just seems like a battle that is almost not worth fighting!
How much do you have take from a Registrar? I understand that they work for us, and we can fire them, but don't they actually have us over the barrel? If they do not pass us we can be in trouble with our customer. This just seems like a battle that is almost not worth fighting!