Re: Can you give some tips Before the ISO audit ?
Welcome to the Cove!!
Now.. the following response is funny/sarcastic:
1. Send all the key people who can answer questions off for vacation.
2. Hide all important documentation.
3. Have a guide who really doesn't know their way around.
4. Try to argue against the auditor when you can
5. Encourage management to threaten everyone if the audit does not go perfect!
6. And for goodness sakes, don't buy them lunch!
Ok, enough of the joking...
A. Mainly, relax and keep a proper perspective. If you have a good auditor, they will be there to improve your system and make things better.
B. If you are the MR, I would touch base with management about things. Keep them informed of what is going on. Remind them of the purpose being process improvement, and not scoring a 100.
C. Technically, if you have had any audits before (customer audits, internal audits, comments from earlier evaluations, etc.) make sure you have addressed any know deficiencies.
You might want to surf this thread. I really enjoyed it and learned a lot:
Tips and ideas for working with auditors