We have just completed our stage 1 audit for ISO/TS 16949. The auditor insisted that we must have turtle diagrams of all our processes. Is this a requirement?
We are aware that turtle diagram is a good tool for auditing and we are actually using it to support our preparation of our audit checklist. However, the auditor wants the turtle diagrams to be part of our company's QMS documentation as if like documented procedures that must be controlled. The auditor also wants it to be included in our quality manual.
I have been in a company before that was certified to ISO/TS 16949 by another CB and a bit familiar with the use of turtle diagrams. However, I would like to know what's your position concerning our current predicament.
Hoping for your usual help and informative comments.
tony s
We are aware that turtle diagram is a good tool for auditing and we are actually using it to support our preparation of our audit checklist. However, the auditor wants the turtle diagrams to be part of our company's QMS documentation as if like documented procedures that must be controlled. The auditor also wants it to be included in our quality manual.
I have been in a company before that was certified to ISO/TS 16949 by another CB and a bit familiar with the use of turtle diagrams. However, I would like to know what's your position concerning our current predicament.
Hoping for your usual help and informative comments.
tony s