During a supplier audit which I led recently, we discovered that the company was not following the procedures they had established in at least 4 instances (4 procedures). When I wrote this up in the audit report as one nonconformance for not following their procedures and citing these 4 instances as the objective evidence, my team leader pushed back and asked why didn't I write it as 4 separate NCs. He thinks it will be easier for the supplier to correct those 4 procedures. My line of thinking is that the supplier should review ALL of their procedures and determine whether they are being followed, not just the 4 that we found.
Which do you think would be the best way to present this finding in the audit report - as one nonconformance or as 4 separate nonconformances (under the same ISO clause)?
TIA!
Which do you think would be the best way to present this finding in the audit report - as one nonconformance or as 4 separate nonconformances (under the same ISO clause)?
TIA!