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Examples of Quality Objectives and Targets
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Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
Examples of Quality Objectives and Targets
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Some Related Topic Tags
quality objectives, objectives (quality environmental and other measureables)
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  Post Number #9  
Old 7th April 2005, 05:56 PM
Antonio Vieira's Avatar
Antonio Vieira

 
 
Total Posts: 463
M Greenaway

“How do you differentiate between 'quality' objectives and 'other' organizational objectives?”

I can have all of my customers satisfied and my company has no profits.
An integrated ISO 9001, ISO 14001 and OSHAS 18001 management system generally has objectives for these tree different fields. Of course they shoud all be aligned with the organizational business objectives or goals.
The objectives for quality, environment or safety should also be framed by the respective policies.
Generally when we start a management system according to any of those standards, the company’s business objectives already exist. Of course we should align the new ones with the main corporate objectives.
Quality objectives are generally related with the customer.
Environmental objectives are generally related with the surroundings in witch the organization operates.
Safety objectives are generally related with the people we have working in the organization.
So, in my humble point of view, quality objectives are much different than other organizational objectives.

About BSC I think it’s just a “fashion” tool that some consultants brought to the quality field. For this kind of management you have Hoshin that is much easier and powerful tool. Hoshin is a genuine quality tool and if well applied can lead to good management of policies and objectives.
Thanks
Thanks to Antonio Vieira for your informative Post and/or Attachment!

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  Post Number #10  
Old 8th February 2009, 02:00 AM
JSGesmundo

 
 
Total Posts: 3
Re: Quality Objectives and Targets - Can anyone give me some examples?

how could i apply quality objectives to a construction company? since, the customers vary. the durations of projects is not the same.
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  Post Number #11  
Old 8th February 2009, 03:44 AM
Stijloor's Avatar
Stijloor

 
 
Total Posts: 15,219
Re: Quality Objectives and Targets - Can anyone give me some examples?

Quote:
In Reply to Parent Post by JSGesmundo View Post

how could i apply quality objectives to a construction company? since, the customers vary. the durations of projects is not the same.
I did an advanced search for you here at The Cove Forums on: "Quality Objectives in Construction." You may want to search the threads and posts. I am sure you will find information that is applicable to your organization.

Hope this helps.

Stijloor.
Thanks to Stijloor for your informative Post and/or Attachment!
  Post Number #12  
Old 9th February 2009, 03:18 AM
Daniele Italy

 
 
Total Posts: 18
Re: Quality Objectives and Targets - Can anyone give me some examples?

Please find attached what I'm using for the CPQ calculation and ISRC ( Index of Scrap & Rejects from Customer).
On the sheet CPQ you can find the exlanation of the CPQ parts.

By the way please could you explain me the real meaning of " ppm from CUstomer" ?
For exaple if my customer send me back one lot (100,000 pcs) of supposed defective pieces and after the screening I find 50 defective pieces. Have I to consider the ppm from customer as "100,000/the entire production shipped till now" or just only the 50/the entire production shipped till now"?

And in the case that my customer will throw away one supposed defective lot in behalf of me (expences for back the good is sometimes too high in comparison with the screening process) have I to consider in the ppm frm customer index the entire lot or the "supposed" defectivness of the lot as declared by the customer ( for exapmle 3%?)

daniele
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  Post Number #13  
Old 9th February 2009, 11:21 AM
tmoreau

 
 
Total Posts: 46
Re: Quality Objectives and Targets - Can anyone give me some examples?

Quote:
In Reply to Parent Post by Daniele Italy View Post

By the way please could you explain me the real meaning of " ppm from CUstomer" ?
For exaple if my customer send me back one lot (100,000 pcs) of supposed defective pieces and after the screening I find 50 defective pieces. Have I to consider the ppm from customer as "100,000/the entire production shipped till now" or just only the 50/the entire production shipped till now"?
50/100,000 = 500/1,000,000 (500ppm) = 00.05%
Thanks to tmoreau for your informative Post and/or Attachment!
  Post Number #14  
Old 5th May 2009, 06:49 AM
SHARON MYNHARDT

 
 
Total Posts: 14
Quality goals - Can anyone give me some examples?

Hi there

Hi my name is Sharon I have just been employed as a Quality Specialist in training at an enclosure company in Gauteng / Johannesburg. I have been a lab technician for 2 years. Now they asked me to put a goals document togather. At the moment I am the only one in the Quality Department as we still need toa dvertise for lab technician and the Quality manager resigned. I want to make sure that I cover goals for quality department team / quality specialist / Quality manager and quality controllers. If any one can help me with this I'd appreciate it. I am not sure whhat the main goals and not sub goals are for Quality Assurance & Control. I am lost.

I have put some things in place which I compiled from the last quality spewcialist and manager but not happy with it.

Please help

Thanks
Sharon
  Post Number #15  
Old 6th May 2009, 03:36 AM
Sam4Quality's Avatar
Sam4Quality

 
 
Total Posts: 214
Re: Quality Objectives and Targets - Can anyone give me some examples?

Quote:
Originally Posted by SHARON MYNHARDT

Hi there

Hi my name is Sharon I have just been employed as a Quality Specialist in training at an enclosure company in Gauteng / Johannesburg. I have been a lab technician for 2 years. Now they asked me to put a goals document togather. At the moment I am the only one in the Quality Department as we still need toa dvertise for lab technician and the Quality manager resigned. I want to make sure that I cover goals for quality department team / quality specialist / Quality manager and quality controllers. If any one can help me with this I'd appreciate it. I am not sure whhat the main goals and not sub goals are for Quality Assurance & Control. I am lost.

I have put some things in place which I compiled from the last quality spewcialist and manager but not happy with it.

Please help

Thanks
Sharon

Are you looking for goals purely on Quality control? Is Quality Management System (QMS) also part of your department profile?

Ciao.
  Post Number #16  
Old 6th May 2009, 04:08 AM
Polly Pure Bread

 
 
Total Posts: 490
Re: Quality Objectives and Targets - Can anyone give me some examples?

Quote:
In Reply to Parent Post by Siu Fun View Post

ha, i am a new members, i am from hk.
i would like to ask can anyone give me some expamles about quality objectives and target, it is quite difficult to set and mesaures.
Also, how to show the continue improvement?
thanks
Hi Siu Fun,

Sample quality objectives provided by our friends in the Cove are excellent.

I’d like to add that the quality objectives and targets should be measurable and consistent with the quality policy. Also, include responsibility, means (e.g. specific program/activities, budget, etc.) and time frame by which they are to be achieved.

I suggest that you set your own desk plan relevant to program/activities and monitor the progress of the quality objectives. It should be reported during the management review meeting.

If your goal last year is achieve 90% revenue and you achieved it then make it 95% this year. Have you seen the continual improvement?
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