M
MaryJames
Hi,
I am new to this forum and also new to the ISO world!!!
I am confused about this "sequence and interaction of processes". I scanned the forum and went through related threads but it made me all jumbled up. My organization is going for ISO in steps, it is a utility company but it is going for ISO 9001:2000 certification of its service providing departments like Medical, Lease, Good Housekeeping etc. I am confused how to document their interaction as these are not the core processes and also the customers of these departments are other departments. Does this Sequence and interaction means interaction of these departments or otherwise?
Note: processes of these departments donot have interaction!!!
The SOPs and process maps of these departments are coplete witrh Inputs, Outputs, Resource, Description etc.
Please help me. I know you guys would be sick of answering same type of questions but still...
Adios and Thanks in advance
I am new to this forum and also new to the ISO world!!!
I am confused about this "sequence and interaction of processes". I scanned the forum and went through related threads but it made me all jumbled up. My organization is going for ISO in steps, it is a utility company but it is going for ISO 9001:2000 certification of its service providing departments like Medical, Lease, Good Housekeeping etc. I am confused how to document their interaction as these are not the core processes and also the customers of these departments are other departments. Does this Sequence and interaction means interaction of these departments or otherwise?
Note: processes of these departments donot have interaction!!!
The SOPs and process maps of these departments are coplete witrh Inputs, Outputs, Resource, Description etc.
Please help me. I know you guys would be sick of answering same type of questions but still...
Adios and Thanks in advance