Dear Friends,
In MRM, what are the points to be discussed? Only that points where NCR/CAR or good results also. If both discussed or good results declared, that will encourage others to improve. Should MR conducted the MRM or MD can?
Seek good suggestions.
Regards
Maheswari
For question 1) I think they both. For example, you can compare the data of the previous year with the current one, evidencing eventual improvements in the reduction of the number and grade of the non conformities in the audited QMS processes.
Other suggestion could be the one to highlight an issue in timely closing the non conformities ( of internal and external type ) or major incidence of the non conformities in specific clauses of the reference standards and staff like that.
If you perfom the mgmt review of an integrated system ( QMS, EMS and Safety) you could evidence the benefits of the integration after the analysis of the data of the audit and the room for improvement as well.
For the question 2), the person that should produce data and show to facilitate discussion during Mgmt review should be the process owner of the activity/process of the internal/external audit. It could be the Mgmt representative or his/her delegate , that could be the Quality System mgr.
The presentation should be brief and incisive , coming from a prior precise analisys, so that you can leave room for discussion to mgmt review member and for their recommendation for continuous improvement