ISO9001:2008 Control Plan Requirements

5

5Spromoter

Is a Control Plan needed in the implementation of ISO9001:2008 for a repair service organization? Are we violating a standard or a requirement? Will we get a nonconformity on this? What should be the appropriate justification so as not to make a control plan?:confused:
 

Big Jim

Admin
Is a Control Plan needed in the implementation of ISO9001:2008 for a repair service organization? Are we violating a standard or a requirement? Will we get a nonconformity on this? What should be the appropriate justification so as not to make a control plan?:confused:

A document by that name is not required.

The two main portions of the standard that speak to this are 7.1 and 7.5.1. In 7.1 you need to plan for production. In many companies this is mainly accomplished by generating a work order/repair order/traveler type of document. In other words, this is a sort of "control plan".

In 7.5.1 you need to make sure you have production taking place under controlled conditions. That is, that you follow what you planned in 7.1.

7.1 requires that you keep records showing that product realization and resulting product meet requirements. This is often done by the use of a traveler type document and signing off the work as the stages of production are completed. Signing off the inspections goes a step further and fulfills the requirement for records for 8.2.4 for monitoring and measuring of product.

Are these activities that you are already doing?
 

qusys

Trusted Information Resource
Is a Control Plan needed in the implementation of ISO9001:2008 for a repair service organization? Are we violating a standard or a requirement? Will we get a nonconformity on this? What should be the appropriate justification so as not to make a control plan?:confused:

Control plan is only a requirement of ISO TS 16949 not ISO 9001 standard.
So, if you are implemented a quality system according to ISO 9001 you are not required to have it.
Was this a request of some customers of yours to sign off a PPAP including some item like Control plan?:bigwave:
 
5

5Spromoter

Big Jim: all necessary measurements and monitoring are in place in each corresponding repair floors... We are a repair service organization and not a manufacturing one...

qusys: No it is not a requirement on any of our customers, a recently hired superior who came from a manufacturing company, wants to impose these on the repair floor... Wants us to open our minds into the possibility.:confused:
 

Big Jim

Admin
Big Jim: all necessary measurements and monitoring are in place in each corresponding repair floors... We are a repair service organization and not a manufacturing one...

qusys: No it is not a requirement on any of our customers, a recently hired superior who came from a manufacturing company, wants to impose these on the repair floor... Wants us to open our minds into the possibility.:confused:

See if you can find out exactly what it is that he wants to do and why. If you succeed in opening some dialog you may be able to come up with an effective way to accomplish it with the least disruption.

Control plans could be applied to a repair facility. That doesn't mean that it has to be complicated or that it is even necessary.
 
5

5Spromoter

thanks Big Jim!... A discussion will take place in the next weeks about this idea... We will try to check first on how He is planning to go about the idea, and we are hoping that He had already presented the idea to Top Management. Hoping also that the rest of the organization will agree to implement the control plan...
 

harry

Trusted Information Resource
control plan

Find out exactly what he has in mind. I am not surprise if what he had in mind is something like a 'quality plan' mentioned in Note 1 of 7.1. Some people combine a quality plan with an inspection and test plan (again not a requirement) - and that's a form of control plan.
 

qusys

Trusted Information Resource
Big Jim: all necessary measurements and monitoring are in place in each corresponding repair floors... We are a repair service organization and not a manufacturing one...

qusys: No it is not a requirement on any of our customers, a recently hired superior who came from a manufacturing company, wants to impose these on the repair floor... Wants us to open our minds into the possibility.:confused:

Thks for clarification.
Follow the suggestion of Harry, probably it is a question of language with the mgr.
Consider that to do a control plan , you shall also have a process flow of your activities and also perform a process FMEA that is strictly linked with control plan. Besides in the control plan , you shall have controls and reaction mechanism to control your process/activities as well as MSA studiy for measurement/tools and equipment recalled in the control plan. All these details are required in the automotive market supplier.:bigwave:
 
Top Bottom