M
Muhd Firdaus
Hello,
We have conducted Internal Audit recently in our Company. We are ISO9001
certified company. During the audit,we have found several new findings and
unable to relate it to ISO9001 clauses. This is because we are new to
internal audit. Below are our findings and hope anyone here can help us
to find the suitable clauses.
Finding 1
During Internal Audit with Store Department,we have found that one record has not been kept in the Department. According to Store Dept Procedure, Forklift Maintenance Checklist should be kept by Storekeeper. However ,it has been kept by Maintenance department for so long and not by Storekeeper. Please advice us,which is the suitable clause that can be
related to this finding.
Finding 2
During Internal audit with Production,we have found that the internal procedure stated that for any urgent delivery ,Engineering Dept has to indicate"PRODUCTION URGENT" in document A before issuing it to production so production can continue with the job. However ,we have noted that this has not been practise in real situation. There is no indication for urgent delivery in the document A eventhough the internal procedure required to do so.
Finding 3
We have found that the wording " Line Specialist" is used in one of production document. There is no such position in our company and we feel that we need to remove it from the document. Please advice which clause that can be related to this finding in ISO9001.
Finding 4
After a repairing of a machine, the machine owner does not
verify and place his signature in " Verify by " column. According to procedure, after completion of each repairing,the process owner need to check the condition after repair and if ok,he should sign in the "Verify By " COLUMN. However, this does not happened and the document was not sign by the process owner even after one week of completion of the task
Hope your support as to help me which clause from iso9001 than i can use for each of the issue as above
We have conducted Internal Audit recently in our Company. We are ISO9001
certified company. During the audit,we have found several new findings and
unable to relate it to ISO9001 clauses. This is because we are new to
internal audit. Below are our findings and hope anyone here can help us
to find the suitable clauses.
Finding 1
During Internal Audit with Store Department,we have found that one record has not been kept in the Department. According to Store Dept Procedure, Forklift Maintenance Checklist should be kept by Storekeeper. However ,it has been kept by Maintenance department for so long and not by Storekeeper. Please advice us,which is the suitable clause that can be
related to this finding.
Finding 2
During Internal audit with Production,we have found that the internal procedure stated that for any urgent delivery ,Engineering Dept has to indicate"PRODUCTION URGENT" in document A before issuing it to production so production can continue with the job. However ,we have noted that this has not been practise in real situation. There is no indication for urgent delivery in the document A eventhough the internal procedure required to do so.
Finding 3
We have found that the wording " Line Specialist" is used in one of production document. There is no such position in our company and we feel that we need to remove it from the document. Please advice which clause that can be related to this finding in ISO9001.
Finding 4
After a repairing of a machine, the machine owner does not
verify and place his signature in " Verify by " column. According to procedure, after completion of each repairing,the process owner need to check the condition after repair and if ok,he should sign in the "Verify By " COLUMN. However, this does not happened and the document was not sign by the process owner even after one week of completion of the task
Hope your support as to help me which clause from iso9001 than i can use for each of the issue as above