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Uncontrolled Pictures of Packaging Posted on Walls
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Uncontrolled Pictures of Packaging Posted on Walls
Uncontrolled Pictures of Packaging Posted on Walls
Uncontrolled Pictures of Packaging Posted on Walls
Uncontrolled Pictures of Packaging Posted on Walls
Uncontrolled Pictures of Packaging Posted on Walls
Uncontrolled Pictures of Packaging Posted on Walls
Uncontrolled Pictures of Packaging Posted on Walls
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document control, pictures, work instructions (wi)
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  Post Number #9  
Old 28th January 2014, 03:51 PM
RoxaneB's Avatar
RoxaneB

 
 
Total Posts: 2,994
Re: Uncontrolled Pictures of Packaging Posted on Walls

Quote:
In Reply to Parent Post by Jersey1 View Post

thanks for the reply. I took down the pictures, the pictures from the WI- I'm putting a controlled copy of the WI on the floor. the undocumented example I took down for now, creating a library is a good idea.
I'm finding notes in various places, not sure where they came from or who put them up. I think they all have to come down until I find out more. what about reminders, like- 'turn in all paperwork to clerks'?
Let's face something here...folks are not going to read these work instructions every day and step-by-step. Once things become a routine, WI's aren't usually referred to unless there is a mistake or if the process - and subsequently the document - changes.

Visual management is a tool that you can make the most of here.

If the pictures mean more than the text, including them (along with a reference to the WI#, Rev #, etc.) could be more meaningful than a document.

And as for the "Turn in all paperwork to clerks" issue, without knowing WHEN this needs to be done (i.e., after each inspection or at the end of the shift), you could always put a bright banner or sign on the exit door or the door to the change room that reminds them to turn in the paperwork.

Keep it user friendly and visually appealing.

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  Post Number #10  
Old 28th January 2014, 04:01 PM
Phil Fields

 
 
Total Posts: 376
Re: Uncontrolled Pictures of Packaging Posted on Walls

This is an item that we would use a "Quality Alert" Form as defined in our QMS. The Quality Alert is a specific form that can have documented information and pictures added to it. Once filled out, it is signed by the authorized person complete with an end date.
Thanks to Phil Fields for your informative Post and/or Attachment!
  Post Number #11  
Old 28th January 2014, 04:10 PM
Sidney Vianna's Avatar
Sidney Vianna

 
 
Total Posts: 9,135
Re: Uncontrolled Pictures of Packaging Posted on Walls

Quote:
In Reply to Parent Post by Jersey1 View Post

I'm finding notes in various places, not sure where they came from or who put them up. I think they all have to come down until I find out more. what about reminders, like- 'turn in all paperwork to clerks'?
There is an excellent thread on that topic with a lot of good arguments for both for and against "sticky notes" on the shop floor: Personal Notes on Production Floor vs. Documented Work Instructions
  Post Number #12  
Old 28th January 2014, 04:35 PM
JulieChisholm

 
 
Total Posts: 15
Re: Uncontrolled Pictures of Packaging Posted on Walls

First question: It's fine to mark them "controlled copy" and just keep a list of where they are posted when they get updated so you can switch them out when a new revision is implemented. We put them in numbered plastic sleeves. I think visual aids are a helpful tool, especially if you're dealing with people doing a single task over and over again and seeing examples of defects. You should have a list anyway of where all your controlled documents have been distributed.

Second question: If someone writes a post-it such as "don't forget to turn in my form!" I consider that fine. The only downside is people can slowly go back to old habits and start recording more process related information on post-it's.

It's always a balancing act!

Best,
-Julie
Thanks to JulieChisholm for your informative Post and/or Attachment!
  Post Number #13  
Old 28th January 2014, 04:54 PM
hogheavenfarm's Avatar
hogheavenfarm

 
 
Total Posts: 571
Re: Uncontrolled Pictures of Packaging Posted on Walls

I have used the "Quality Alerts" with good results, sometimes a picture is the best way to convey the information. Of course I make it controlled, usually filed with the WI number reference. Lately I have been making "Visual Procedure Manuals", which are essentially WI's with accompanying illustrations. The customers like them also. I make two (controlled) copies generally, one for the shop floor, and one to keep for reference in the QA lab. As changes are made during production, they are modified and revised. The old one is removed from the shop floor and reprinted with the new rev number, the QA copy is kept as is but the new material added to the back. That way I have a record of the changes that were made. When the job is over, they get marked 'obsolete' and filed with any production records. One disadvantage (?) it generally requires that the person putting it together is very familiar with the entire process, so every detail can be documented. As a result, I can now build many items we make by myself ! But that is what a good manual should enable someone to do.
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