M
Mark_QM
I work for an electronics manufacturer in the defense industry and we've been ISO 9001:2008 certified for several years. We have a shelf life program that has worked quite well to control our flux, solder, adhesives and we've had very few findings during internal and external audits.
We have also found that it's made life easier during both internal and external audits to label items that do not have a shelf life (such as cleaners, alcohol, water, and basically anything that is in a jar, can or bottle) with "indefinite" so that it's easy for an auditor to determine if an item has a shelf life requirement or not. This practice of labeling non-shelf life items has not been documented in our shelf life procedure.
Yesterday during an external ISO 9001:2008 audit the external auditor found that a solder we use in a selective solder machine was not labeled with a shelf life or as "indefinite". Initial thinking was that the solder must have a shelf life as most hand solders do. Further research found that the solder has no flux and therefore no shelf life (per the manufacturer's data sheet).
Now the auditor has discovered that our "indefinite" labeling practice is undocumented and is advising us to label this non-shelf life solder as "indefinite" and to document this practice.
Here's my thinking on the issue:
While this may make sense from a consistency point of view I don't see any requirement for us to label non-shelf life items as "indefinite".
Even though the "indefinite" labeling practice has been working well for us, I don't believe there's a requirement to document every practice.
I'm concerned that if we document this "indefinite" labeling practice that in the future we could have audit findings for not having an item labeled as "indefinite" and we would then be spending more resources on a non-required practice.
What do you think -
- should we label the non-shelf life solder as "indefinite"?
- should we document the "indefinite" practice?
We have also found that it's made life easier during both internal and external audits to label items that do not have a shelf life (such as cleaners, alcohol, water, and basically anything that is in a jar, can or bottle) with "indefinite" so that it's easy for an auditor to determine if an item has a shelf life requirement or not. This practice of labeling non-shelf life items has not been documented in our shelf life procedure.
Yesterday during an external ISO 9001:2008 audit the external auditor found that a solder we use in a selective solder machine was not labeled with a shelf life or as "indefinite". Initial thinking was that the solder must have a shelf life as most hand solders do. Further research found that the solder has no flux and therefore no shelf life (per the manufacturer's data sheet).
Now the auditor has discovered that our "indefinite" labeling practice is undocumented and is advising us to label this non-shelf life solder as "indefinite" and to document this practice.
Here's my thinking on the issue:
While this may make sense from a consistency point of view I don't see any requirement for us to label non-shelf life items as "indefinite".
Even though the "indefinite" labeling practice has been working well for us, I don't believe there's a requirement to document every practice.
I'm concerned that if we document this "indefinite" labeling practice that in the future we could have audit findings for not having an item labeled as "indefinite" and we would then be spending more resources on a non-required practice.
What do you think -
- should we label the non-shelf life solder as "indefinite"?
- should we document the "indefinite" practice?